Returns & Refunds

While we do our best to ensure that you have an amazing experience with Twist'n'Serve, we understand sometimes things don't quite work out. We are 100% committed to ensuring your satisfaction with your order.

When it comes to refunds, you have two options:

  1. Cash Refund: We offer 100% cash refunds for any/all item(s) in your order. Your refund will be processed to whatever payment method you used when placing your order.
  2. Store Credit: We offer store credit equivalent to any and all item(s) in your order.


Returns should be made within 30 days of receiving your order. Should you wish to return your Twist'n'Serve for a refund please contact is via or use the Contact Us form at to organise a Return Number. If an item is returned without a Return Number we will not be able to process your item.

Please note that you will be responsible for all return shipping costs. You will not be responsible for return shipping costs if the item you are returning is damaged.